Vmware view client logs mac

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VMware Horizon Clients – Carl Stalhood

Request a Product Feature. To request a new product feature or to provide feedback on a VMware product, please visit the Request a Product Feature page. Note the time when issue occurs. To access the web interface, browse to the IP address of the zero client from a browser and log in. From the Diagnostics menu, choose Event logs.

Set the event log filter mode to verbose, click Apply, and then click View.

Firmware 4. Verbose mode is on when the logs are enabled. Copy and paste the logs from the window to a text file. Tell us the exact timeframe the issue occurred.

Virtual Desktop Infrastructure (VDI)

Finding Remote Workstation Host Card Logs We highly recommend enabling the NTP time server in the zero client, so that log file entries are stamped with dates and times. Finding Host Card logs Log in to the host card web interface. To access the web interface, browse to the IP address of the host card from a browser and log in. Open a Windows Explorer window. Use the address bar at the top of the Explorer window to navigate to the logs: Send us the zipped logged directory.

VMware View Client Install Mac OS X

The context menu appears. Select the Support menu item. Click the Create Support File button.

Related Resources

An Explorer window pops up with the zip file highlighted Note: Default log file location is: Windows 7, 8, and 10 Windows XP C: In the Files section of the Log List pane on the left, navigate to the following folder: To copy the contents: Paste the contents into a text file. Send us the text file for the date and time of your issue. You can also use the Finder or Terminal application to locate and copy the files.

Before you begin: If applicable, ensure that level 3 logging is enabled on the virtual machine and soft client. Note that these files can become quite large so you should disable after troubleshooting. Instructions for collecting log files on the host View 4.

Log Configuration

Log in to the virtual machine with the View Agent installed. Use the address bar at the top of the Explorer window to navigate to the logs in one of these locations: Send us the zipped log directory. A new file is created each time you connect.